The Arundel Surgery

Green Lane Close, Arundel, West Sussex, BN18 9HG 703 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 120 of 141
 
24th August 2023


I was contacted by phone offering an early appointment due to a cancellation.

Suggested improvements
While I was offered an injection in about 6 months time for spinal arthritic pain, the physio failed to mention other possible treatments and declared that none was possible. Subsequent reading leads me to doubt this.

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd August 2023


My experience as a patient of The Arundel Practice is very high from Receptionist through to the Doctor. Always very caring, helpful, respectful and efficient team. A well run clean and tidy practice. I feel very lucky to be a patient of Arundel Practice . They are a great team.

Suggested improvements
N/A No complaints.

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th August 2023


As there was a long wait for an appointment, it was suggested that I phoned on the Monday when the Locum was on duty. I did and was given an appointment that afternoon. It was very satisfactory and I was able to discuss my concerns with the doctor.

Suggested improvements
The only thing that would help is out of your control - we need more GPs at surgeries and generally better pay and respect for the NHS from the Government.

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th August 2023


Overall good service

Suggested improvements
Would be good to get appointment without waiting weeks.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
20th August 2023


Good service. Telephone contact with doctor works well.

Suggested improvements
There can be a long wait to get through on the phone for an appointment. Depends on time of day.

Experience
Involvement
Cleanliness
Staff
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Page 120 of 141

The Arundel Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Arundel Surgery: http://iwgc.net/eb64l